At First Federal, we believe the confidentiality and protection of customer information is one of our fundamental responsibilities. While information is critical to providing quality service, we recognize that one of our most important assets is our customers' trust. Thus the safekeeping of customer information is a priority for First Federal.
First Federal is committed to maintaining the privacy of your personal information. We do not collect identification information from users visiting our web site.
Please note that e-mail is not necessarily secure against interception, and that e-mail features in this web site are not encrypted. If your communication is sensitive or includes personal information such as your account or social security number, send it by postal mail. It is recommended that you deposit your outgoing mail containing personally identifying information in post office collection boxes or at your local post office, rather than in an unsecured mailbox.
If you receive an email asking for personal information, do not hit the reply button or click on any website link in the email. Instead, go directly to the sender's website by typing in the sender's website address. We will never ask you to verify personal information over the phone or via email. If you receive a phone call or email asking you to verify information, end the call, do not respond, and call the bank directly.
We collect nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms;
- Information about your transactions with us or others; and
- Information we receive from a consumer-reporting agency.
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law.
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
Please visit any branch office to obtain a paper copy of our privacy disclosure.